Assistance & Support

Customer Support

Enterprise Security Engineering & AI Agent Delivery

Starks Enterprise LLC is dedicated to responsive, practitioner-led support. Whether you have questions regarding an existing consultation, billing inquiries, technical questions about your AI agent build, or need to schedule an engagement, our team is available to assist you.

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Technical Support & Customer Care

Inquiries regarding active consultations, deliverables, technical issues, and general customer service.

Email [email protected]
Email Support
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Sales & New Business

New engagements, quotes, statements of work, and partnership opportunities.

Email [email protected]
Visit Sales Page
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Billing & Payment

Questions regarding Stripe Checkout receipts, refund requests, payment verification, or invoice accounting.

Email [email protected]
Billing Help

📅 Schedule a Meeting with Our AI Calendar Agent

Book a consultation in plain language — no forms. The live Calendar Planner Agent collects the meeting details through conversation and, once everything is confirmed, delivers a standards-compliant (RFC 5545) calendar invite by email that works with Gmail, Outlook, and Apple Calendar. Complete requests dispatch a real invite immediately.

Hello! I'm the Starks Enterprise Calendar Agent. Tell me what meeting you'd like to schedule — for example: "Book an AI Security Review with [email protected] next Tuesday at 2pm."

Support Availability & Response Targets

Operating Hours Monday–Friday, 9:00 AM – 6:00 PM EST
Email Response Within 24 hours
Urgent Issues Mark subject line with [URGENT] for priority handling
Holidays Response times may be longer on US federal holidays

Frequently Asked Questions

Ask Support

Get help with consultations, delivery, technical support, and customer care. Do not share passwords, secrets, payment credentials, or other sensitive data.

Ask a support question, or choose a common question above.

What Happens When You Message Us

When you message Starks Enterprise on WhatsApp, the agent presents three service options and routes your request.

  • Option 1 — Schedule by Phone: AI voice agent collects meeting topic, date/time, and attendee email; sends RFC 5545 calendar invite on confirmation
  • Option 2 — Consultation Request: Sends a consultation SMS with instructions to reply with services and contact time
  • Option 3 — Live SMS Support: Sends a support SMS with instructions to reply with issue type and contact preference
  • Phone Validation: If caller phone is valid, SMS is auto-routed; if missing, agent prompts for number via DTMF (#)
  • WhatsApp Routing: The WhatsApp webhook routes messages into the USEA CrewAI assistant for a real-time response
Live communication channel

Talk to the voice and USEA agents on WhatsApp

Continue a conversation from your phone call or start a secure support request in WhatsApp. Messages are routed through the Starks Enterprise agent team in real time.

Ready to message us? Open WhatsApp for (833) 686-4804

Open WhatsApp